Terms & Conditions
Effective Date: January 1, 2024
Last Updated: January 1, 2024
Welcome to Luminary Resource Pathway (“we,” “our,” or “us”). These Terms of Service govern your access to and use of our website, consulting services, and related communications. By accessing or using our services, you agree to these terms. If you do not agree, please discontinue use of our services immediately.
1. Acceptance of Terms
By using our website or services, you confirm that you are at least 18 years old and agree to these Terms of Service.
If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.
2. Services Provided
Luminary Resource Pathway is a consulting firm that assists individuals and families in recovering surplus funds, unclaimed state-held funds, and provides emotional support resources during the recovery process.
Specific service details are outlined in our individual service agreements.
3. Client Responsibilities
By using our services, you agree to:
Provide accurate and complete information when requested.
Cooperate promptly in the completion of notarized documents and forms.
Use our website and services only for lawful purposes.
Not engage in any fraudulent, misleading, or harmful activity related to your claim.
4. SMS Communication
4.1 Opt-In and Consent
By providing your phone number or opting in, you consent to receive SMS messages regarding updates, verification steps, and other service-related communications.
4.2 Opt-Out
You may opt out of receiving SMS messages at any time by replying “STOP.” Once your request is confirmed, you will no longer receive text messages from us.
4.3 Message Frequency and Charges
Message frequency may vary based on your engagement with our services. Standard message and data rates may apply. Contact your mobile carrier for details about your plan.
4.4 Support
For assistance, text “HELP” to our number or contact us directly at [email protected].
4.5 Disclaimer
Carriers are not responsible for delayed or undelivered messages.
5. Fees and Payments
Our services are provided on a contingency basis, meaning you are not charged any upfront fees.
Our consulting fee is collected only after your funds are successfully recovered, as outlined in your signed service agreement.
6. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.
7. Intellectual Property
All content on our website — including text, images, logos, and design — is the property of Luminary Resource Pathway or its licensors.
You may not reproduce, distribute, or use any content without prior written consent.
8. Limitation of Liability
Luminary Resource Pathway is not liable for any direct, indirect, incidental, or consequential damages arising from:
Your use of or inability to use our services.
Delayed or failed communications, including SMS or email.
Errors or omissions in our content or website.
While we make every effort to recover funds diligently, results cannot be guaranteed, as claim outcomes depend on third-party agencies and government entities.
9. Indemnification
You agree to indemnify and hold Luminary Resource Pathway harmless from any claims, losses, or expenses (including legal fees) arising from your misuse of our services or breach of these terms.
10. Termination
We reserve the right to suspend or terminate your access to our services, without prior notice, if you violate these Terms of Service or engage in unlawful activity.
11. Modifications to Terms
We may update these Terms of Service at any time. Updates will be posted on our website with a new “Last Updated” date. Continued use of our website or services means you accept the revised terms.
12. Governing Law
These terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.
13. Contact Information
For questions or concerns regarding these Terms of Service, please contact us:
Email: [email protected]
Phone: 844-708-4480
By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Service.